Effective date: 5 October 2026 Operator:
A customer who purchases a paid NiyogPoint plan may request cancellation of that plan within 7 calendar days from the date of purchase. The request should be submitted through the NiyogPoint support/contact channel with the account email, plan name and payment/reference information.
Where a cancellation is eligible for a refund, NiyogPoint will process the applicable refund after verifying the purchase and cancellation request. Refunds will normally be returned through the original payment method or the payment channel used for the transaction, subject to the payment provider’s processing requirements.
For UPI/manual payments, the transaction may need to be verified by NiyogPoint Admin before a refund can be processed. Incorrect, incomplete or unverifiable transaction information may delay processing.
After NiyogPoint approves a refund, the time required for the amount to appear in the original payment method may depend on the relevant bank, UPI provider, payment gateway or financial institution.
Free plans or promotional access that has no purchase amount do not create a paid amount eligible for refund. Any special promotional terms shown at the time of purchase will also apply.
A request to change, renew or upgrade a plan may be handled separately from cancellation. Please contact NiyogPoint before making a second payment if you are unsure about an existing subscription.
For cancellation or refund requests, use the official NiyogPoint contact channel. Please do not send passwords, OTPs, card PINs or other unnecessary sensitive credentials.
Related: Terms & Conditions · Privacy Policy · Contact & Grievance
